Privacy and Security Policy
Shopping on MySmartBuy.com is safe and secure
We ensure every online purchase you make from our website is a secure transaction. All orders are taken from you using the strongest available encryption technology; 128-bit Secure Socket Layers (SSL).
This means that on any page of the website where you enter personal information such as credit card details, the information sent to us is encrypted to safeguard your details. (Encryption prevents other Internet users from accessing this information.) We only accept orders that are placed using this technology.
MySmartBuy is now part of the largest group of independent specialist retailers in the UK, but is still family run. Scotts & Co. (Scotts Ltd) Registration No. 2548299. Registered office: 1, Crompton Road, Groundwell, Wiltshire, SN25 5AW. © Scotts Ltd 2014.
What information we hold about you and how we use it
If you have bought something from us we will store your email address, phone number and delivery & billing addresses. If you choose to deliver items to a third-party (such as a friend) we will have their name and address.
Your credit / debit card details are passed to our secure and encrypted payment provider for authorisation and stored on their server. This means your financial details cannot be accessed and are never divulged.
We gather this information to allow us to process and fulfill your order. Therefore we will have to disclose some of your information to third parties such as the couriers we use.
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases.
We will also use your information to provide you with information about special features on our website or any of our special offers, services, products or information which we think may interest you. Occasionally, we will also let you know of any special offers or promotions that we've chosen for you from carefully selected third parties. If you do not want to receive this information please send us an email to firstname.lastname@example.org or by clicking the unsubscribe link in any of our newsletters.
We may monitor website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual and no personal information shall be retained or stored on our website.
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to MySmartBuy.com changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your newsletter registration, you can do so by using 'My Account' page, or emailing us at email@example.com or by sending a letter to MySmartBuy, 1 Crompton Road, Groundwell, Wiltshire, SN25 5AW.