How To Order
Finding The Right Product
You can either browse for products by clicking on the various categories and sub-categories, or by typing the product name or description into the search box at the top of each page and click 'search'. To find out more information on a product, click on the 'view' button, description, or main image.
Once you have found something you wish to buy, there are two ways you can order:
To purchase a product, click on the 'add to basket' button. You will then be shown which product(s) you have added to the basket and will have the option of adding accessories, continue shopping or going to the basket page.
On the shopping basket page you can update quantities, remove items, enter a promotional code, select shipping option, add promotional items (if your order value is above £30) or click 'continue shopping' to keep browsing the site.
Once you've made all your choices, simply click the 'Checkout Securely' button to proceed to our safe and secure checkout process.
Our checkout process is broken down into four quick and simple-to-follow stages:
Welcome page - If you already have an account with MySmartBuy.com, enter your password and your delivery details will be pre-populated. If you don't have an account, simply checkout as normal.
Delivery details page - Enter your delivery address and confirm the shipping option you wish to choose.
Payment details page - Choose payment method - we accept Visa, Mastercard, Maestro and Solo. You can also opt for PayPal, which will redirect you to the PayPal website to complete your transaction.
Confirmation page - A summary and confirmation of your order, a copy of which will also be emailed to you.
At the point of ordering, your debit / credit card or PayPal account will be charged and the full amount will be deducted from your account.
Ordering Via Our Call Centre
If you would like to prefer to purchase via phone then please call our UK customer contact centre who will be happy to take your order.
Before calling we recommend you have details (product codes) of the item(s) you wish to order and have your debit / credit card handy.
Please call 0844 482 1001 to place your order (please advise that you are ordering from the MySmartBuy website – thanks).